Key Responsibilities:

Overall

• * Management and success of the online casino vertical, across both mobile and web, including game launches, positioning and performance analysis.
• * Creation and ongoing management of casino product strategy.
• * Ownership of all third-party supplier relationships within the casino vertical.
• * Championing the casino offering and working closely with the platform and customer service team to ensure optimal performance.
• * Set up promotion and cross-sell campaigns on an ongoing basis and coordinate and monitor with the CRM team and platform.

In addition, this is also a hands-on role working with various functions throughout the business regarding problem-solving and acting as an escalation for internal and external support.

Product Strategy

• * To deliver enhancements and new features to enhance the platform to meet the company's growth strategy.
• * Work closely with the relevant teams and departments - internal and external - and marketing team to gain resources for the delivery of the casino product roadmap.
• * Creating a substantial backlog of new features and enhancements for the Casino product.

Person Specification

• * Strong communicator – an essential part of this role is to be an advocate for the casino vision, and the candidate must be able to engage and excite their colleagues and customers/partners effectively.
• * Must be able to deliver targets.
• * Ability to work in a fast-paced environment and to tight deadlines whilst maintaining quality.
• * Confident and able to speak out against the crowd and support their opinions with solid reasoning, analysis and evidence.
• * High levels of attention to detail are required as the role is accountable for results and must get the small things right.
• * Able to think on the go and adapt quickly to changing demands.
• * Must have US experience.

€40k - €60k per year depending on experience

Responsible for the controlled betting content, including betting specials and all aspects using Sports product providers' back office tools.

• * Review and identify Sports trends (on player and group level) and work with internal departments & Sports product providers to optimise Sports revenues.
• * Update the broader business on the performance of Sports by composing and distributing weekly/period/quarterly Sportsbook reports with a high degree of insight/analysis and precise action planning to deliver change. Work with various data sources to compile data.
• * Assist with devising, executing and optimising sportsbook campaigns alongside CRM and Campaign Execution and providing updates to the broader business where relevant.
• * Review trends from operational business departments (Customer Services, Fraud & Payments, VIP, etc) and establish new processes in line with the growing sportsbook product and communicate.
• * Create and maintain guideline documents (e.g., sporting calendar) to be used by the wider business and to lead and assist in scheduling onsite Sports marketing materials.
• * Optimise existing and initiate new Sports procedures and projects, including Promotions, Free Bet & Risk Management, Digital Marketing, Multi-Channel and all operational business departments.

Experience and requirements:

Sportsbook Operational and Product experience

• * Proven knowledge/experience of gaming (Sportsbook).
• * Knowledge of customer service functions, acquisition and retention.
• * Proficient in Microsoft Excel, Word and Outlook.
• * Excellent communication and interpersonal skills.
• * Data-driven.
• * Ability to develop ideas/concepts and suggestions/improvements and follow these through to implementation.
• * Must have US experience.

€50k - €100k per year depending on experience